Frequently Asked Questions

  • See the title page above, “Apply” to be linked to our rental application page through DoorLoop.

  • Due to our attention to detail and looking at every application holistically, application review generally takes 1-2 weeks.

  • DoorLoop is a tenant portal that provides property management organization and can be accessed via the web or app. View your signed documents, pay rent, and submit maintenance requests all through DoorLoop.

  • Security deposit is equal to one month’s rent and it is due at lease signing.

  • Our local team works virtually from home. We do not have a walk-in office. We manage our leasing and payments all online through DoorLoop.

  • Generally, we require a 600 minimum credit score by at least one person in your household, 3X monthly income, and clean background checks.

  • Due to the mobile nature of our business, and providing quality support, text messages are the best and fastest way to reach us. You can also call or email us but it may take up to two days to get back to you.

  • We allow pets at some of our properties. Please inquire if you are interested in a particular property. We do not allow any pets at our fully furnished rentals.

  • Most of our renters choose to stay with us. Our retention rate is very high, and most people only leave if they move away. Therefore, we only have a few properties available at any given time.